Privacy Policy

Last Updated: January 16, 2024

1. Introduction

Welcome to Zingo Smart Stay. We are committed to respecting and protecting your privacy. This privacy policy outlines the types of Personal Data we collect, how it’s used, and the rights you have regarding your data.

2. Types of Data Collected

• Personal Data Provided by Users: This may include name, contact information, and any other data you provide.
• Usage Data: Collected automatically when using Zingo.ae, this includes details like your IP address, browser type, and usage patterns.

3. Data Collection and Use

• Mandatory Data: Some data requested by Zingo.ae is mandatory for service provision, and failure to provide it may hinder our services.
• Optional Data: In cases where some data is not mandatory, you may choose not to provide it without affecting the service availability.
• Cookies and Tracking Tools: Used for service enhancement and may include third-party tools.

4. Data Processing Methods and Security

We take appropriate measures to prevent unauthorized access and misuse of your data.

Processing is done using IT tools and strict procedures relevant to the purposes indicated.

5. Legal Basis of Processing

We process Personal Data under the following legal bases:

• Consent
• Contractual necessity
• Legal obligations
• Public interest or official authority
• Legitimate interests

6. Data Transfer and Retention

Your data may be transferred and processed in countries outside of your own.

Retention periods depend on the purpose of collection: contract performance, legal obligations, etc.

7. User Rights

You have the right to:

• Withdraw consent at any time.
• Object to data processing.
• Access, verify, and rectify your data.
• Restrict processing or have your data deleted.
• Data portability.
• Lodge a complaint with a data protection authority.

8. Additional Information

• Legal Action: Your data may be used for legal purposes if necessary.
• System Logs and Maintenance: For operation purposes, system logs may be collected.
• Changes to Privacy Policy: We reserve the right to modify this policy and will notify users of any changes.

9. Contact Information

For any questions or to exercise your rights, please contact us at info@zingo.ae